05-29-2009 03:47 PM - edited 03-21-2019 01:08 AM
Hi,
I configure a SIP trunk using CCA between the UC500 and SIP Service Provider. I can receive calls from the SP, but I can not make outgoing calls. I issue the command :
debug ccsip calls
And I received the output in the attached file.
05-29-2009 05:02 PM
I assume you used CCA 2.0 to set this up - did you set up outbound caller ID in the dial plan section? I think the SP is rejecting the call based on caller ID (its a guess, you may want to check with the SP as well as they are sending 403 Forbidden):
From: "Leah Cruz" <203>;tag=5459A8-21D7203>
This is an internal extension, not an external DID - on CCA you can set the caller ID by going to Configure > Telephony > Dial Plan, then click Outgoing Dial Plan. Click on the caller ID tab where you can
• Setting the Caller ID Main PSTN number
• Specifying a Caller ID Per-call Block Code
• Setting the Caller ID for user extensions that are mapped to PSTN numbers
Who is the SP by the way?
05-30-2009 07:30 PM
Hi Maulik,
I put the incorrect debug file, now I chaged it. Im using CCA1.5.
As you can see in the output of the debug file the router is sending the complete PSTN number, but the problem is still present ( I can only received call, not place it).
Thanks for your help.
05-31-2009 06:54 PM
Need at least a deb ccsip message (what you attached is not the right log) to see what causes the SP to send a 403 forbidden. Have you asked the SP what parameters they are not seeing in the INVITE for outbound calls?
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