PAP2 reboot reason

[ev.ochakov]

Hi,

I am getting frequent reboots on PAP2-NA with reboot reason code H736c003d

Firmware upgrade (3.1.23) and factory reset did not help

What does that reason mean? Any way to solve the problem by myself?

[nseto]

That particular reboot reason means there is hardware damage.  If under warranty, please go to http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html for the telephone number for replacement.