Voice Systems and Accessories - Small Business

Customer has a UC560 that completely crashed yesterday and didn't come back up for 20 minutes.  Log is attached.  Any analysis would be appreciated. Thanks

Hi there,this is my first post, so please be lenient with me If got the following constellation running and I`ve got a problem at present, which I don`t really understand. I just wanted to add another BRI Interface to get two more channels for calls ...

On a UC560, is it normal for a 9971 to re-register itself to the UC every 10 mins?Without fail it happens. Whilst the phone is re-registering it says "Not Registered" and then reconnects.Only noticed this happening after I configured a SIP trunk. So ...

Hello,I have a customer who just wants to have an extension for a user and voicemail.There will not be a physical phone assigned to them.I usually order the UWL licenses that covers everything (ext, voicemail, jabber, etc) but what specific license c...

Hi,I upgraded my UC500 with the 7.0.4 version and my phones are not registering.  Seems like the phone loads are missing.  I checked the Flash: and see the phone loads but the phones so not see them.  I checkecd CCA and dont see any phone loads.  I t...

Reviewed all threads RE: MWI and I can't find any 'obvious' item to correct this problem Attached are: debug ccsip messages.txtUC-520_CUE_sh_tech_10-27-16-35.logUC-520_Sh_tech_10-27-16-31.log  One thing that I see that may be in question is the "ccn ...

This is a similar issue to the post below.  I'm even going to copy and paste the description of the problem because it's exactly what's happening to the UC560 I'm supporting:When we recieve an external call and a person tries to transfer the  call (w...

Hi I we experience big problems with our ip telephony and wonder what to do. Our calls gets disconnected all the time. Now the ATA box is connected straight to the router. We can make a call for some time but if you talk long enough the call will be ...

I have SPA 8000 8 Port Analog Telephone Adapter , i want connect this with IP PBX and use Analog telephone in my home (Assign extension number for each room)Can you please explain to me how to configure and get extension number from IP PBX to ATA ada...

Hello,I have a SPA8000 configured to use 8 SIP lines as a trunk group. The current contact list value is "1,2,3,4,5,6,hunt=re;*;1". I want to setup call forwarding in the event the branch office has no one to answer phones, and I think I am suppose t...

I use RingCentral VoIP service and they sell Cisco phone adapters (SPA2102 and newer) for analog phones to work with our VoIP system. We have 20+ of these SPA2102 devices in our company.We seem to have issues with the SPA2102 when our primary interne...

Hi,I want to update our SPA525G firmware to the latest version. I have downloaded the latest one from the Cisco website but can't find any information on how to update the phone.Can someone please help?

Hello all,I am very new to Cisco and have inherited this problem where I work. We have a UC320W (Firmware 2.3.2(6) and SPA525G2 (Firmware 7.5.5a) phones. I have a requirement to get a Plantronics CS510 Wireless headset to work with one of these phone...