Hi all,
I made an Auto Attendant on a UC500.
This workx fine, only one problem
When a customer press 2 for service the phone rings on extention 23.
But when 23 is forwarded to an external number it doesn't work.
So I forward 23 to 006xxxxxxxxxx then it doesn't work.
When I call it from an other internal phone, this works fine.
When I forward to 06xxxxxxxx then the Auto Attendant works fine.
Now I cannot reach the phone from an internal number.
So there is a prefix that is configured in the Auto Attendant I think.
But I can't find it anywhere....
Any ideas?
Thanks!
Stephan
