07-29-2011 01:24 PM - edited 03-21-2019 04:25 AM
i'm having a problem getting my ad-hoc conferencing to work if i press the confrnc button and dial a number then press confrnc button again i get the message cannot compleate connection
here is the show dspfarm all and the show sccp all data and i have attached the uc520.txt which is a copy of the running config.
i can see that i'm getting a
Conferencing Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR
in the sh sccp all that has to be the problem
any help would be greatly appreciated
show dspfarm all
Dspfarm Profile Configuration
Profile ID = 1, Service = CONFERENCING, Resource ID = 1
Profile Description : DO NOT MODIFY, active CCA conference profile - CCA2.0 codec711
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE IN PROGRESS
Application : SCCP Status : ASSOCIATION IN PROGRESS
Resource Provider : FLEX_DSPRM Status : UP
Number of Resource Configured : 4
Number of Resource Available : 4
Codec Configuration
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
SLOT DSP VERSION STATUS CHNL USE TYPE RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
Total number of DSPFARM DSP channel(s) 4
prosatellite#sh sccp all
SCCP Admin State: UP
Gateway Local Interface: Loopback0
IPv4 Address: 10.1.10.2
Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 192.168.2.1, Port Number: 2000
Priority: N/A, Version: 4.0, Identifier: 1
Trustpoint: N/A
Conferencing Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR
Active Call Manager: NONE
TCP Link Status: CONNECT_PENDING, Profile Identifier: 1
Reported Max Streams: 32, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
SCCP Application Service(s) Statistics:
Profile Identifier: 1, Service Type: Conferencing
TCP packets rx 0, tx 0
Unsupported pkts rx 0, Unrecognized pkts rx 0
Register tx 0, successful 0, rejected 0, failed 0
Unregister tx 0, successful 0
KeepAlive tx 0, successful 0, failed 0
OpenReceiveChannel rx 0, successful 0, failed 0
CloseReceiveChannel rx 0, successful 0, failed 0
StartMediaTransmission rx 0, successful 0, failed 0
StopMediaTransmission rx 0, successful 0, failed 0
PortReq rx 0
PortRes tx 0, successful 0, failed 0
PortClose rx 0
QosListen rx 0
QosPath rx 0
QosTeardown rx 0, send 0, recv 0, sendrecv 0
QosResvNotify tx 0, send 0, recv 0, sendrecv 0
QosErrorNotify tx 0, send 0, recv 0, sendrecv 0
err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,
err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,
err12 0
QosModify rx 0, send 0, recv 0, sendrecv 0
UpdateDscp rx 0
Reset rx 0, successful 0, failed 0
MediaStreamingFailure rx 0
MediaStreamingFailure tx 0
Switchover 0, Switchback 0
CCM Group Identifier: 1
Description: None
Binded Interface: None
Associated CCM Id: 1, Priority in this CCM Group: 1
Associated Profile: 1, Registration Name: confprof1
Registration Retries: 3, Registration Timeout: 10 sec
Keepalive Retries: 3, Keepalive Timeout: 30 sec
CCM Connect Retries: 3, CCM Connect Interval: 10 sec
Switchover Method: GRACEFUL, Switchback Method: GRACEFUL_GUARD
Switchback Interval: 10 sec, Switchback Timeout: 7200 sec
Signaling DSCP value: cs3, Audio DSCP value: ef
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, and connection(s) 0
Total number of active session(s) 0, connection(s) 0, and callegs 0
SCCP Application Service(s) Statistics Summary:
Total Conferencing Sessions: 0, Connections: 0
Total Transcoding Sessions: 0, Connections: 0
Total MTP Sessions: 0, Connections: 0
Total ALG-Phone Sessions: 0, Connections: 0
Total BRI-Phone Sessions: 0, Connections: 0
Total SCCP Sessions: 0, Connections: 0
Total active sessions 0, connections 0, rsvp sessions 0
Statistic Count
------------------------- -----------
Send queue enqueue error 0
Socket send error 29
Msgs discarded upon error 9
07-29-2011 05:10 PM
i was able to resolve this issue i changed the sccp adapter from the Loopback0 ip 10.1.10.2 to uses Vlan2 ip 192.168.2.2 the same subnet that the integrated-service-engine0/0 is on it registered correctly after that below are the show sccp all and the show
prosatellite#show sccp all
SCCP Admin State: UP
Gateway Local Interface: Vlan2
IPv4 Address: 192.168.2.2
Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 192.168.2.2, Port Number: 2000
Priority: N/A, Version: 4.0, Identifier: 1
Trustpoint: N/A
Conferencing Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 192.168.2.2, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1
Reported Max Streams: 32, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period
: 30
TLS : ENABLED
SCCP Application Service(s) Statistics:
Profile Identifier: 1, Service Type: Conferencing
TCP packets rx 350, tx 328
Unsupported pkts rx 0, Unrecognized pkts rx 0
Register tx 1, successful 1, rejected 0, failed 0
Unregister tx 0, successful 0
KeepAlive tx 317, successful 317, failed 0
OpenReceiveChannel rx 6, successful 6, failed 0
CloseReceiveChannel rx 6, successful 0, failed 0
StartMediaTransmission rx 6, successful 6, failed 0
StopMediaTransmission rx 6, successful 0, failed 0
PortReq rx 0
PortRes tx 0, successful 0, failed 0
PortClose rx 0
QosListen rx 0
QosPath rx 0
QosTeardown rx 0, send 0, recv 0, sendrecv 0
QosResvNotify tx 0, send 0, recv 0, sendrecv 0
QosErrorNotify tx 0, send 0, recv 0, sendrecv 0
err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,
err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,
err12 0
QosModify rx 0, send 0, recv 0, sendrecv 0
UpdateDscp rx 0
Reset rx 0, successful 0, failed 0
MediaStreamingFailure rx 6
MediaStreamingFailure tx 0
Switchover 0, Switchback 0
CCM Group Identifier: 1
Description: None
Binded Interface: None
Associated CCM Id: 1, Priority in this CCM Group: 1
Associated Profile: 1, Registration Name: confprof1
Registration Retries: 3, Registration Timeout: 10 sec
Keepalive Retries: 3, Keepalive Timeout: 30 sec
CCM Connect Retries: 3, CCM Connect Interval: 10 sec
Switchover Method: GRACEFUL, Switchback Method: GRACEFUL_GUARD
Switchback Interval: 10 sec, Switchback Timeout: 7200 sec
Signaling DSCP value: cs3, Audio DSCP value: ef
Total number of active session(s) 0, and connection(s) 0
Dspfarm Profile Configuration
Profile ID = 1, Service = CONFERENCING, Resource ID = 1
Profile Description : DO NOT MODIFY, active CCA conference profile - CCA2.0 cod
ec711
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE
Application : SCCP Status : ASSOCIATED
Resource Provider : FLEX_DSPRM Status : UP
Number of Resource Configured : 4
Number of Resource Available : 4
Codec Configuration
Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required
Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required
SLOT DSP VERSION STATUS CHNL USE TYPE RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
0 4 26.6.0 UP N/A FREE conf 1 - - -
Total number of DSPFARM DSP channel(s) 4
07-30-2011 07:41 AM
Dave
Thanks for the info, the story on this system is trouble some, i had worked with older pbx systems, but never an digital voip system. the owner of the company dealt with verizon on the system. and it was installed buy tele-source from pittsburg. they came in installed it and walked way, no training or support. i did have a service contract with cisco but that expired last fall. i think the original config was cli it came with cca 1.8 i didn't know how to change names on extentions or anything. i have made some changes using cme, cue, cli, and cca but as you can see there is alot of cli that is out of bounds for cca so every time i make a change using cca i have to fight to get it in line with the custom out of bounds cli. i know it would probably be better to wipe the config and start fresh with cca. i've pritty much been self taught on everything or what i have may have learned from tact support before my contract ran out. they need to write a better manual on just this system. there are alot of things i would like to utilize on the system but can't like extention mobility, using the wan with vpn for remote teleworker. but i have the issue that my data network is on one router with no vpn and voice uses the uc520 with no wan access i also have caller id issues that i need to deal with. it really is just a mess that keeps getting worse
07-30-2011 05:15 PM
Hi John,
It is always good and appreciated to get the story behind the system as it can help with providing support especially on forums or long distance
I spent more time looking over your configuration and I have to say that you would be better of remaining on a CLI basis for now, however I will put forward a recommendation for you, and I appreciate that it is a huge leap from Ad-Hoc conferencing not working to what I am going to propose but I assure you there is logic behind this
Recommendations:
You should also in any event prepare yourself for the whole process to take a while, I will guesstimate the times for you now so you can try and work out if this is still a viable option for you.
EDIT: Almost forgot the most important thing
We have to use the Bulk User Import spread sheet, this will reduce our build time down by like a country mile, it will also help ensure we get the first part and the most important part (User Details) right, if this is wrong the whole build from the word go will be wrong, something we need to avoid.
NOTE: If the UC-500 has to be integrated into the network, then 100% a Visio diagram needs to be drawn up, fully outlining the network topology, its role within the network, and all subnets and VLAN's, and in any event, unless there is critical or valid reasons to change the default VLAN ID's they will stay as defaulted by Cisco and they are as follows:
The Default Subnets for the above listed VLAN's are as follows:
VLAN 90 and VLAN 100 I would always recommend keeping them default, however if you need to change the Data VLAN to one more suitable for your network, then that is fine
Also worth mentioning, is that the UC needs to outside of the network during the build, by default it will be provisioned to do DHCP for the Data VLAN until we get in there and remove it, unless we are using CCA 3.1 which now has the ability to disable the Data VLAN DHCP.
My Experience tells me that on the day we could be in for a long 5-6 hour journey, its just not possible for me to call it a breeze setup and do it in 3 hours or under, rarely has it ever gone that smooth for me, so if you provision 4-6 hours for the rebuild, come Monday morning the organization will practically have a brand new phone system functioning, what I would hope, EXACTLY how everyone would expect it to minus any potential compromises.
A lot of info to take in there, but if you embark on it, I give you my work I will help you out where possible given the distances and time zone, but you will have help with it one way or another
Cheers,
David.
Message was edited by: David Trad
07-30-2011 05:51 AM
Hi John,
First thing I noticed was that your configuration has a bit of a miss-match going on.
Just to give you an example of what a full CCA configured system would look, which may help you to get your issues sorted.
Your Config:
sccp local Loopback0
sccp ccm 192.168.2.1 identifier 1 version 4.0
sccp
CCA Config Untouched:
sccp local Vlan90
sccp ccm 10.1.1.1 identifier 1 version 4.0
sccp
NOTE: sccp local is actually pointing to the CUE VLAN in this configuration, but in particular you need to pay attention to the CCM address.
Your configuration is pointing to .2.1
and under your telephony-services your source address is:
"ip source-address 192.168.2.2 port 2000"
On My comparable configuration the CCM Address is the same as the ip source address:
"ip source-address 10.1.1.1 port 2000"
I think if you line it all up it should work... Well at least that's what I am thinking at this stage.
Is this a CLI based configuration or CCA??
Looking at the configuration it would seem that it is an older UC500 Software Pack as the latest build of CCA and Software Pack would have built it differently, so not sure if my suggesting would the right result just yet.
Give it a shot and see how you go
Cheers,
David.
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