02-08-2010 08:59 AM - edited 03-21-2019 02:07 AM
Phones display Redial <GAP> Dir <GAP>
Works on 525G v7.4.3
Phones do not appear to have "Programmable Softkey Enable" on Web interface -this looks like another inconsistancy with the 525G
<Programmable_Softkey_Enable ua="na">Yes</Programmable_Softkey_Enable>
<PSK_1 ua="na"> fnc=sd;ext=*88@$PROXY;vid=outboundextnum;nme=gpickup </PSK_1>
<PSK_2 ua="na"> fnc=sd;ext=*83@$PROXY;vid=outboundextnum;nme=park </PSK_2>
<PSK_3 ua="na"> fnc=xml;url=http://xxx.com/test.xml;nme=test </PSK_3>
<Idle_Key_List ua="na">PSK1|1;PSK2|2;dir|3;PSK3|4;redial;lcr;</Idle_Key_List>
02-08-2010 09:19 AM
Spotted there are 3 syslog messages
PSK1 in Idle key List is not defined
PSK2 in Idle key List is not defined
PSK3 in Idle key List is not defined
yet this works on 525
02-09-2010 03:10 AM
Any Ideas?
02-09-2010 09:17 AM
Dev is asking the following
What is “vid=outboundextnum”?
02-09-2010 11:20 AM
I copied one of the examples
I will try to find the reference
02-09-2010 11:23 AM
This was the only example of how to program a key to dial out - so I just copied it
----
SPA5XX_admin.pdf
Log in to the web administration interface.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 In the Programmable Softkeys section, under Programmable Softkey Enable,
choose yes.
To configure a speed dial script, enter the following in the PSK field:
fnc=sd;ext=extensionname@$PROXY;vid=outboundextnum;nme=name
where fnc is the function of the key (speed dial), ext (extensionname) is the
extension being dialed, vid is the extension on the calling phone from which the
outbound call is sent, and name is the name of the speed dial being configured.
02-09-2010 11:48 AM
I have taken vid=outboundextnum out
does not make any difference
525 still appears to work 502/4 buttons do not appear
So I guess you also need to add the button to the "off hook list" if you want to specify which line to dial from
02-09-2010 01:46 PM
On page 186 of admin guide, it shows how vid is written.
for example, vid=1 means the LED assigned to the 1st extension.
02-10-2010 03:42 AM
So we now have
Same issue - do not appear on 502/4
02-12-2010 06:11 AM
Any Ideas on this?
02-12-2010 08:30 AM
I'll need to log this issue. Please send the html config of the 504 vs 525 (make sure you are logged in as admin/advanced, using IE go to File/Save As and save as html) and send the 504 and 525 html page. Dev also needs the ethereal trace of each so they can see what the difference is between 504 and 525.
02-12-2010 08:46 AM
sorry an etherreal trace of what?
the are no calls involed , and the provsioning is SSL
I will send the configs to your proper email address, not going to post them on a public forum
02-12-2010 08:59 AM
You had mentioned that there are 3 syslog messages showing not defined for 504 but working on 525, so that's why I was asking for ethereal trace to go with the html config. If not ethereal, then the syslog file for 504 compared with 525 then. Please send these and the html files to my user name at cisco.com
02-19-2010 12:46 PM
resolved:
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide