03-15-2010 01:33 PM - edited 03-21-2019 02:18 AM
I've read the technical document outlining the integration between the UC500 and the QuesCom 200 gateway, but I have a client interested in using more than 2 GSM channels at a time. The QuesCom 300 seems sufficient, but I just want to verify that is a supported configuration. I imagine the solution would also integrate with the ISRs, but is this also a supported configuration?
Thanks,
Cole
03-15-2010 01:35 PM
Yes, this is supported. The document was written for the QuesCom 200, but it should work for any one of the gateways in their portfolio. I am updating the doc in a week or two to reflect the changes needed to get inbound calls working.
Good luck!
Marcos
03-15-2010 01:38 PM
Hi Marcos,
Thanks for the quick response. Do inbound calls work at all with the existing products available and the process just isn't documented?
Cole
03-15-2010 01:42 PM
It works, but the process is not documented in the application note I wrote. It is documented by QuesCom and they will give you access to a paper describing a couple of ways to do it. I decided against adding this originally, because it requires you to either telnet to the gateway and type some CLI, or installing a plugin that runs within the Microsoft Management Console. Both seemed a little involved and beyond the scope of a document (mine) where I was trying to deal with the most typical deployment cases.
Thanks,
Marcos
03-15-2010 01:55 PM
Understandable. Thanks for the info. I totally overlooked that part.
03-23-2010 09:01 AM
Marcos,
How would I go about handling more than 2 simultaneous inbound calls to a single pilot number?
I spoke with some cellular carriers and the feeling that I got from all the conversations was that there was no mechanism to hunt through cellular circuits. Do you know if this is common? Is there a workaround we could use like a 3rd party call routing service to handling the hunting?
Thanks,
Cole
03-23-2010 09:27 AM
I honestly don't know if this is possible or not. Sorry!
Marcos
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide