09-27-2011 08:13 PM - last edited on 03-25-2019 10:59 PM by ciscomoderator
Hi All,
I am in need of being able to create a way to allow for guests in a hotel to dial a single digit and it then calls reception.. The problem I have is that the system was sold into a Hotel environment with me knowing full well that Cisco does not have a hospitality solution, in hindsight I probably should have pushed hard to avoid this sale but alas it was done, this is just one of the many requests coming in that in my mind I know I probably cannot resolve
I have a theory on how I could do this but everything that I think of comes down to CLI creation and this I cannot do as I do not want to take the system out of SBCS scope.
Although I have one thought which I have no way of testing at the moment, is to create a dummy extension in CCA and see if it will let me get away with doing it as a single digit extension, I believe this wont be possible, but I know on the CLI (Well I know you could once do it) create a Dummy DN and put it as a single digit and have that DN in a permanent call forward.
[EDIT]
Another thought just popped into my mind, maybe I can do it via a Dial-Peer, it would be somewhat unorthodox, but it might work... But I think I just shot myself down because I cannot do this via CCA, but maybe if I Do it VIA CLI CCA will just ignore it... GAAHHH!! I'm clutching at straws here, and thinking out loud on the forums <<< Serious internal mind conflicts going on here
I am kind of desperate for a solution, even though my mind tells me this is not achievable.
Any thoughts, suggestions or help is much appreciated.
Cheers,
David.
09-28-2011 06:40 PM
SIGH!!! No one?? Not even the most wildest idea??? Seriously I am up for any suggestion right now
Cheers,
David.
09-28-2011 09:55 PM
You can always use the CME Web GUI. If default IPs are still present 10.1.10.2/CCME.HTML
Click on configure and then extensions
Create single digit extension and enter call forward all destination.
Sent from Cisco Technical Support iPhone App
09-28-2011 10:14 PM
Hi Mario,
I Had a glimmer of hope for a minute then
But I tried to implement it and the GUI accepted it without any issues but did not write the configuration at all, no matter how I tried to do it, it would not take.
Thank you for your suggestion it is greatly appreciated.
Cheers,
David.
10-04-2011 09:52 AM
David,
How many extensions or buttons do you need
Look at Floating extensions
What’s New in CCA 3.1?
I tried this in my lab and was able to free up the 8 extensions, i then added the floating extension of 8 with the CFWD ALL to the operator phone (2001) or blast group (5001)
I hope this points you in the right direction, it does tie up that whole range, but it might work if you move something around off the extension you need
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