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SIP Settings ATA-191 for German Telekom CloudPBX

maikbrauer
Level 1
Level 1

Hello Community,

 

I have installed a CISCO ATA191 and trying to connect it with the German Telekom Cloud PBX Environment.

Device is not getting sucessfully registered. Please find below the last entries from the LogFile.

Any Explanation about the meaning of this Eventcodes

 

Apr 11 12:32:57 ATA191-MPP local1.debug vsock: dbg_dns: final send request done
Apr 11 12:32:57 ATA191-MPP local1.debug vsock: dbg_dns: ei.event: SIP_TCP_EV_ADDREF(2), s->ucState: SIP_TCPST_CONNECTED(3)
Apr 11 12:32:57 ATA191-MPP local1.debug vsock: dbg_dns: ei.event: SIP_TCP_EV_STOP_BACKOFF(0), s->ucState: SIP_TCPST_CONNECTED(3)
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: SIP_tsClientEventProc(event: 4) state = 1, SIP_EV_RESPONSE=28
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: +++ try alt F 2
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: tryAltIp_delay(608) state=1
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: #### reg_or_retry SIP_AUTO_REG(ts->ts.ucLineId):0
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: #### reg_or_retry 2
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: tryAltIp return ERROR 1
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: SIP_regTsEventProc(event: 4)
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: SIP_regTsEventProc(event: 32)
Apr 11 12:32:58 ATA191-MPP local1.debug vsock: TS Detached

 

Thanks a lot.

 

Cheers
Maik

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

I see debug messages only. It seems you didn't captured notices, warnings, errors ...

You need to inspect ALL log messages, not just the debug one.

Also, if the REGISTER is failing, you should capture SIP packets sent from ATA191 upstream provider and vice versa.