Voice Systems and Accessories - Small Business

I am trying to set up a Cisco SPA504G in my home office. When it is connected directly to the Zoom Cable Modem all is fine, I can make calls, people can hear me and I can hear them. Now the problem, When I connect it to my Apple Airport Extreme... I ...

We have 12 Cisco SPA504G's connected to our hosted pbx service.  On all the phones each of the 4 BLF's is programmed as the extensions line key.  Example ext 301 all four blf's are programmed as 301.  Multiple times a day all 4 BLF keys will go from ...

Hello,we are using an SPA122 behind an asterisk 1.8 pbx with t.38 pathtrough to our sip provider qsc which offers t.38. Some faxes are successful with t.38 and some not. I did an trace with wireshark and can see that when faxes are unsuccessfull i ge...

Hello!Could you help me understand the debugs.There debugs were turn on from two identical connection of two Voice gateways SPA8000 and Grandstream. Hardware configuration in two places the same. Calls on the place #1 going well. But on the place #2 ...

We have a UC560 in place at the main site with 10 phones and 3 phones at the remote site over IPSec VPN. At the remote site we also have a local number that is still on contract with the current provider.Is there a way to accept the calls at this rem...

  Hello, I am a representative of the corporation Kazakhmys using the whole range of your devices. The problem is as follows: Voice Gateway Cisco SPA 8000 does not send faxes to voice gateway Grandstream GXW4232. The problem occurs only if the two ...

We have tried different combinations of settings and are hoping someone can give us some help with the log files. When we try to send a fax the far end picks up but then then it disconnects and we get comm error 2001. It doesn't happen all the time b...

Hi every body,   This is probably not possible but I would like to know if there is a backdoor:   We have a Cisco IP phone configured and working in the office. The phone headset and some buttons are broken but the dickhead admin does not want to cha...

Apologies if this has been already discussed but my quick search was unable to find a solution.We use the night-service feature for incoming calls to the office main number which works well. We also program the 'night-service date' option for all pub...

I setup a SPA504G under an Asterik PBX (Grandstream) offsite and connected it to a TFTP to pull its $PSN.cfg and $MA.xml. I was curious if the phone will always ask the TFTP to pull a new xml file after each reboot. Is there a command to tell it to s...

Hi guys,I'm new to the support community and seeking some help. Still in the works of learning how to use UC500 and our Cisco Phone system. I'm wondering if it is at all possible to go to a voice mail mailbox when calling into an Automatic Call Distr...

Please help. I already configured call park on GUI of a SPA504G.  Call park is working but After maybe 10 mins phone will reboot and the short name in the screen disappears.Call park is still working even if there is no name in the screen In the...

Hi, our UC560 setup is now running for quite some time. But there is still this one issue that is bugging for some time now.  We have two ISDN DID trunks for Incoming / Outgoing calls.  After my very basic setup I noticed that all caller IDs get th...