SPA 112 Toll-free Dial Plan

[rammjet@bisnaga.com]

The following dial plan meets my needs but I cannot seem to dial toll free numbers.  Can anyone make a suggestion?

(*xx|[3469]11|0|00|<:1561>[2-9]xxxxxx|<:1>xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

For local 7-digit numbers 1 and area code (561) are prepended.

For 10-digit numbers, a 1 is prepended.

International numbers 011x are supported.

For some reason, emergency test number 922 is accepted (which is good, but why?)

Thanks.

[Dan Lukes]

---

I cannot seem to dial toll free numbers.  Can anyone make a suggestion?

---

Hard to advise. You mentioned no format of tool-free numbers you are speaking of about. Format of toll-free numbers vary from country to country.

Just generic advice is possible now - just add appropriate format of number to Dial Plan.

By the way, are you sure it's Dial Plan issue ? E.g. SPA112 has not tried to dial it (unsuccessfully because call attempt has been rejected by upstream) ? Did you captured and read SPA112's Voice Application  syslogs and/or captured SIP packets between SPA112 and upstream server ?

---

For some reason, emergency test number 922 is accepted (which is good, but why?)

---

Configured Emergency numbers can be dialed regardless Dial Plan.

[rammjet@bisnaga.com]

Thank you.

The format of the toll free number is 18xxxxxxxxx

All numbers successfully complete on a mobile phone.

All other numbers tried of format 1[2345679]xxxxxxxxx complete.  Just not with "8".

Ideally, I would like it to prepend a "1" of it is not dialed, just like all of the other numbers.

[Dan Lukes · Accepted solution]

The format of the toll free number is 18xxxxxxxxx

All numbers successfully complete on a mobile phone.

It doesn't prove they are reachable via other upstream - including the one you are using. My question lasts - did you verified (either by reading Voice application syslog or by SIP packets capture) that numbers in question does NOT trigger call setup thats rejected by upstream ?

All other numbers tried of format 1[2345679]xxxxxxxxx complete.  Just not with "8".

Just another reason not to presuppose Dial Plan issue here. While you may try to tweak Dial Plan, I would like to re-suggest you to verify your hypothesis first. It may save a plenty of yours time.