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SPA112 drops off network, completely inaccessible

garthoid1
Level 1
Level 1

I had this device configured and operating for 1 week. Dial tone etc.

Today, it has stopped working. Have swapped cabled, factory reset, and cold restart all have the same results.

After a cold restart it is connectable, I can dial #### and get the menu, and I can see it on the network. I can access the web portal to configure.

But this moment is fleeting as after about 10 minutes I cannot see it on the network and I cannot access the voice menu. The only way I can return to an operational state is to unplug it for about 5 minutes and reconnect the power. Once it reestablished DHCP I can see it again.

 

Lather rinse repeat.

 

How can I replace this unit?

 

Thanks in advance,

 

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

Contact the seller.