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SPA112 - WebUI BROKEN

daddyfix99
Level 1
Level 1

In my circumstance the WEBUI does not work properly with the following conditions...

SPA112 Firmware:  1.0.2 (006)

BROKEN

WebUI: Does NOT Show LEFT Side Panel

Browser: Firefox version 18.0

OS: Ubuntu 12.04.1

WORKS WITH

Google Chrome: Version 20.0.1132.47 Ubuntu 12.04.01

Hope this helps someone.

4 Replies 4

daddyfix99
Level 1
Level 1

After the upgrade to firmware 1.3.1 003 the WebUI in Firefox was fixed.

Sorry. I hope this discussion was not replicated, But I couldn't find any reference to it.

Hi Michael,

I have moved this discussion from Small Business Technical Documents into the correct area.

https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/ata

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!

janickle
Level 1
Level 1

Hi Michael,

I’m sorry to hear that you are having an issue using Firefox with the SPA 112.  The SPA devices are designed to work with IE but often can work with other browsers.  I would recommend that you upgrade the firmware on your device to the latest version.  I have included a link below to the download.  If you have any further questions please feel free to reach out to me.

http://software.cisco.com/download/release.html?mdfid=283998771&softwareid=282463187&release=1.3.1&relind=AVAILABLE&rellifecycle=&reltype=latest

Thanks,

Jason Nickle

Patrick Born
Cisco Employee
Cisco Employee

Hi Michael,

Early versions of firmware had issues with all browsers but IE. Most folk run into problems when trying to upgrade so I wrote the https://supportforums.cisco.com/docs/DOC-27886 document describing why the browse button did not display.

You may find the ATA resource guide / document map useful:https://supportforums.cisco.com/docs/DOC-28766

This document contains links to firmware, release notes, application guides, provisioning guides, application notes, troubleshooting docs, and more.

Regards,

Patrick

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