11-18-2014 04:49 PM - edited 03-21-2019 10:21 AM
Hi Everyone
I have an SPA122 that I purchased from Teksavvy in Toronto, Canada, for use with their VOIP service. I have since changed VOIP providers and I'd like to reuse the ATA but it seems to be pre-populated with their info, or at least it provisions from their server when factory reset. They insist the unit is unlocked and not fixed to their service or subsidized by them but they are unable to help. The firmware is up to date.
I've found a couple of config files on the net from other VOIP providers and I'm able to replace the Teksavvy with theirs but these too are locked down somewhat by the respective providers settings.
Can Cisco or someone here possibly provide me with a clean, out-of-the-box, retail version of the config file. I'm hoping that will solve my problem...
Thanks so much!
Mike
Solved! Go to Solution.
06-08-2016 06:17 PM
all most ok but Customization Pending how to fix that?
06-09-2016 12:41 AM
Retail units have Customization set to Open all the times. RC units have 'Pending'. After initial provisioning the Pending become changed to name of the customer the unit has been manufactured for.
RC unit can be never converted to Retail one.
06-09-2016 06:14 AM
yes my SPA122 RC VO2 modal so cant do anything?
Product Information | |||
Product Name: | SPA122 | Serial Number: | |
Software Version: | 1.4.1(002) | Hardware Version: | 1.0.0 |
MAC Address: | Client Certificate: | Installed | |
Customization: | Pending |
06-09-2016 06:25 AM
System Configuration | |||
Restricted Access Domains: | |||
IVR Admin Passwd: | Network Startup Delay: |
06-09-2016 01:46 PM
No generic answer possible.
This unit has been manufactured for particular customer. It include customized 'factory default' configuration and features set available. He must be asked.
11-21-2014 08:48 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide