01-10-2013 07:00 AM - edited 03-21-2019 09:57 AM
My SPA122 has firmware 1.2.1 and I wanted to upgrade to the 1.3.1_003 when I noticed the Browse button and the Upgrade button are greyed out. The option Upgrade Enable: is set to Yes in the Provisioning settings and I tried two browsers already, IE and Chrome
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01-10-2013 09:58 AM
Hi Liviu,
Check out the "browse button disabled / upgrade button grayed out" link in the ATA resource guide.in the troubleshooting section
Here's a direct link:https://supportforums.cisco.com/docs/DOC-27890
For firmware earlier than 1.2.1 the browser was an issue: https://supportforums.cisco.com/docs/DOC-27886
Regards,
Patrick---
01-10-2013 09:22 AM
Hi Liviu, ensure you're logged in as the admin. May also want to try Mozilla Firefox, Chrome has a tendancy to be very flaky.
-Tom
Please mark answered for helpful posts
01-10-2013 09:53 AM
I tried Firefox and Safari for the sake of argument, with the same result. And I am logged in as admin.
01-10-2013 09:58 AM
Hi Liviu,
Check out the "browse button disabled / upgrade button grayed out" link in the ATA resource guide.in the troubleshooting section
Here's a direct link:https://supportforums.cisco.com/docs/DOC-27890
For firmware earlier than 1.2.1 the browser was an issue: https://supportforums.cisco.com/docs/DOC-27886
Regards,
Patrick---
01-10-2013 11:46 AM
Thanks that worked.
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