07-17-2012 06:14 PM - edited 03-21-2019 09:49 AM
Hi Team,
We are currently experiencing an issue with the SPA122 [firmware ver. 1.2.0 (022)] whereby the following parameter does not seem to be working on the device.
<Protect_IVR_FactoryReset ua="na">Yes</Protect_IVR_FactoryReset>
We can see that the parameter is being changed (from No to Yes) through searching on the parameter list under:
http://192.168.15.1/admin/config.xml
However when 73738# and 1 is dialled the device will factory reset and lose all provisioned parameters.
Please advise on what can be done to prevent this from happening.
Regards,
David Parr
Symbio Networks
Solved! Go to Solution.
07-18-2012 02:36 PM
Hello David,
The functionality with the
Please open a case with our support center who can then provide the firmware to you.
Information can be found at the following website:
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Best regards,
-Lance Harper
Cisco Systems, Inc
07-17-2012 06:32 PM
Apologies,the firmware version should read: firmware ver. 1.2.0 (020).
Thanks,
David
07-18-2012 02:36 PM
Hello David,
The functionality with the
Please open a case with our support center who can then provide the firmware to you.
Information can be found at the following website:
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Best regards,
-Lance Harper
Cisco Systems, Inc
07-18-2012 05:11 PM
Hi Lance,
Any indication on when the next official release firmware will be out? Will it be some time this month?
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