cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
724
Views
0
Helpful
1
Replies

SPA3102 Register VOIP Server

Hi,

My SPA3102 can’t get connected to VOIP server; but my computer can get an internet connection, the browser is working well.

Could anyone tech me how to run trace to see where is the problem?

Or any guidance how to configure NAT?

 Thanks.

1 Reply 1

raluani
Cisco Employee
Cisco Employee

Hello,

My name is Rozana and i am an engineer from the SBSC team.

I think it will be best to call our support line and open a service request, so we can troubleshoot the issue. We can show you all over a Webex session.

Regarding the configuration query, you can check our admin guide:

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpvga/ata/administration/guide/ATA_AG_v3_NC-WEB.pdf