09-30-2010 04:13 PM - edited 03-21-2019 03:05 AM
Hello,
With regards to discussions on SPA500s Attended Transfer posts. (Can't do an attended transfer via SPA500s using xfer button)
Will this issue be addressed in a future firmware release?
Regards,
Mark.
10-07-2010 10:38 AM
Yes, the next major release will allow for this. Full details on how to config will be in the release notes when it comes out. Scheduled for Dec of this year.
01-11-2011 04:06 AM
Hi,
I've got Cisco SPA502G + SPA500S with newest firmware (7.4.7) and attended transfer still doesn't work. Have you got any news when it will be fixed?
01-11-2011 01:45 PM
Got the info.
The speed dial keys will do a blind txtr.
If the server that you have is metaswitch, they can do an attended txtr as they do this on the back end when a * code is used with the sidecar button config.
01-12-2011 01:39 AM
Blind transfer works great. Call pickup also works for me. We've got Asterisk server. In our configuration attended transfer is invoked after pressing * with extension number (for example *101) during the conversation.
01-11-2011 05:03 AM
My vote too. Can Cisco representative clarify state of this issue?
03-11-2011 02:21 AM
Any news about Attended transfer with SPA500S?
01-12-2011 06:32 AM
I am wondering if we're facing the same issue, our transfer procedure:
1. Call a number
2. Press 'Transfer'
3. Call new number
4. Press Transfer again
As soon as you press Transfer at item 4 the calls are beeing hung up.
When will this be fixed?
Connected to Asterisk 1.4
05-03-2011 09:39 AM
If no star key is pressed, the phone will do a blind txtr.
If a star key code is pressed, then the phone will send the star key code to the server and do the attended txtr but the server needs to be configured to do this.
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