SPA500s issue with freepbx

[Steve.morrissey]

Hi,

Phones connect and can speeddial from spa500s but if I put a speeddial or blf as a feature code like *98 for voicemail it does not work.

I can't seem to use the spa500s to transfer calls, just says enter number on phone but pushing a button on spa500s does nothing.

Am I missing something

ThankS

[janickle]

Hi Steven,

These features that you are trying to access need to be supported by your ITSP.  For instance with the *98 code, your provider would need to understand what you are asking for when you dial this code.  If they support this functionality then there may be a configuration issue that we can help you with.

Feel free to contact us at 1-866-606-1866.  We will be happy to help troubleshoot the issue further.

Thank you,

Jason