SPA500S ring notification during BLF/CP

[bradkessler1]

Hi,

   We have currently deployed a bunch of SPA525G2's with the SPA500S consoles.  We have been able to successfully get the BLF and CP working on the SPA500S but we would like for the unit to ring the phone instead of just blinking red if a call comes into the phone.  How is this accomplished?                    

[nseto]

There's a parameter called 'call pickup audio notification' in the Attendant Console' tab.

Description as shown in the admin guide is the following:

Configuring Audio Indication for Call Pickup Event

You can configure the phone to play the Call Pickup tone when there are incoming

calls to any of the lines that the user is monitoring with the Call Pickup function.

To configure:

STEP 1 Log in to the configuration utility.

STEP 2 Click Admin Login.

STEP 3 Click advanced.

STEP 4 Click the Attendant Console tab.

STEP 5 Set the Call Pickup Audio Notification to Yes,

To configure this parameter using the configuration file, configure the following line

to your configuration file:

Yes

STEP 6 Click the Regional tab.

The default value for this parameter is 440@-10;30(.3/9.7/1), which is the same as

the call waiting tone.

To configure this parameter using the configuration file, configure the following line

to your configuration file:

440@-10;30(.3/9.7/1)

STEP 7 Click Submit All Changes.