cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
411
Views
0
Helpful
0
Replies

SPA504G delay prior sending audio (or no audio) on call pick up

cedriclegoux
Level 1
Level 1

Found this random issue at few customer sites.

Customer is complaining of no audio after answering the phone.

This is a random issue observed on SPA504G phone with firmware 7.5.4 and 7.4.7

From what I can see in the traces phone is sending 200 OK, received an ACK then will send a BYE without RTP been sent

Is this a known issue ? I couldn't find anything regarding this but this affect few of our customers

0 Replies 0