cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1063
Views
0
Helpful
1
Replies

SPA504G Subscriber/Authenitcation Password

venturi12
Level 1
Level 1

I am hoping that someone out there can help me.  I am trying to setup the other extensions (1-4) on the SPA504g phones in my office and I need the subscriber password for each extension.  The problem is I did not setup these phones and the guy who did is no longer with the company.  Is there a way to view/ extract the password from the phone? I am able to enter the phone's configuaction utility but I do not see it listed there, nor can I find it in the actual phone menus. 

Thanks for your help,

Chris

PS This shows what password I need:

SPA504G Configuration Utility.jpg

1 Reply 1

nseto
Level 6
Level 6

That isn't available.

The password should be reset from the proxy side, then you can have the phone register with the new password when you delete the old one and type in the new one.