SPA508g

[dan.watkins1]

Hi

I'm trying to setup a SPA508g to a hosted Asterisk service.

One of the things I need to do is dial *2301 from the handset to join a Queue, but when I do so I get AdressIncomplete.

I have tried from a different voip phone (snom) and I can dial it ok.

Also how do I get the clock to automatically update in the UK when the clocks change, as I'm manually updating at the moment.

Are there any recommended settings on the 508g for Asterisk

Thanks

[Dan Lukes]

Who claim "Address Incomplete" completion code ? It seems not to be SPA508G response. I assume it's the Asterisk's response. 

Catch SIP packets exchanged between SPA508G and Asterisk to analyze the issue.

---

According the daylight saving time - the phone needs to be configured according UK daylight savings rules. I assume

• Rule: start=3/-1/7/2;end=10/-1/7/2;save=1
• Time Zone = 'GMT'
• Daylight Saving Time Enable = 'yes'

may work.

[dan.watkins1]

Hi,

Thanks for your help,

I figured out that the dial plan was causing the one problem,

Was (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

changed to (*xx|*xxxx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

so I could dial *2301

Also added the daylight saving settings, so hopefully that will work.

Having a problem now when I try and answer a call where on an incoming call the phone says Answering but eventually gives up.

Any Ideas?

Can't seem to find any default settings to set the phone up for Asterisk.

[Dan Lukes]

when I try and answer a call where on an incoming call the phone says Answering but eventually gives up.

I'm unsure I understand the issue you described. But I can advice despite of it. Catch SIP dialog packets related to the affected call. It should help us with the analysis.