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SPA800 > Only 4 Lines are available (out of 8)

johndudi1
Level 1
Level 1

Hello,

I have a SPA800 with Firmware 6.1.10 and I configured all Lines (from L1 to L8), but only the first 4 lines are working.

The L5, L6,L7 ansd L8 are not working, whatever parameter I enter. It's like they are ignored.

In the screenshot, you can see that line 4 status is ON and registered, but on L5 it's all empty...

I'm on this since 2 days now and I cant find the solution. I would appreciate a loooooooooot your help.

Thank you very much,

John

1 Reply 1

nseto
Level 6
Level 6

Please enclose the config, easiest way is to use your browser and do a Save As. Then we can check the config by comparingthe different lne, like line 4 with line 5.

Also, setup the debug log so we can see the sip transactions.

Info on debug log at https://supportforums.cisco.com/docs/DOC-9862