06-02-2011 11:39 PM - edited 03-21-2019 04:11 AM
Good day
Please let me know if the Firmware / Software updates for the UC540 and UC560 are available free of charge to the end user or resellers. The Small business support contract is not available in our country so unfortunately we can not sell this to the customer.
Thanks in advance.
06-08-2011 08:06 AM
If you are still under HW Warranty or you purchased a SB Pro Service contract for UC540/UC560, then yes.
We made it easy for you to agree to these things here:
https://supportforums.cisco.com/docs/DOC-9829
:-)
Enjoy
06-08-2011 08:22 AM
thanks for the info. Unfortunately there are no Smartnet or SMB support contracts available in South Africa. Hopefully we will get them soon.
06-09-2011 03:07 AM
Did you try that link?
Sent from Cisco Technical Support iPhone App
06-09-2011 07:51 AM
Yes thanks, I did visit the link.
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