Voice Systems and Accessories - Small Business

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Forum Posts

Hi There,I have a UC540, with SP508G phones.I have 3 times now had the following problem.1. You receive voicemail2. You listen to Voicemail4. you delete Voicemail5. Red light on phone and Flashing envelope icon show that you have new voice mail.6. yo...

graeme by Level 1
  • 999 Views
  • 3 replies
  • 0 Helpful votes

Hi, i tried to install 3 CP 521S in a site with UC520.2 of them upgraded correctly their firmware.The third got unplugged while downloading the firmware and now it is stuck and displays as soon as it gets plugged in:"S.O.S. Phone in Recovery Mode".I ...

dwtcp by Level 1
  • 2196 Views
  • 4 replies
  • 0 Helpful votes

I'm trying to configure remote access via Greenbow vpn client to UC500.Is it possible to configure via CCA or do I have to do it by cli?- Via CLI,We have a fixed value:security ->VPN server, VPN Group EZVPN_GROUP_1.- How can I configure VPN Group (EZ...

Hi:How can I monitor (count) number of times user tries to make a call and doesn't succedI have a client who has a 2-UC500 BRI connected to PSTN.- How do I monitor  (count) the number of times a user tries to call and doesn't succeed because of all I...

So we just switched from an Asterisk box to a UC540 and are testing with one teleworker phone, SPA525G. Inbound and outbound calls with the phone work fine. If someone calls in, they get the AA and then can dial the user extension.However, if the ext...

I have three models of phones spa922, spa962 and spa509G.The problem is that every time this phones get the provision files the phones reboot. Because the pc are conected to the phones and there is a link down I cannot make them provisioning every nu...

Dear alli am having problem enabling user to dial employee extension after he hears the greeting message ,it says invalid number although the extension is validand i have enable dial by number any time .the configuration is as shown in the attached i...

I have always been able to dial SIP URI's from my SPA504G directly registered with various VoIP providers that I use.That is, until I upgraded from firmware version 7.4.7 to version 7.4.8.For the last few days I couldn't figure out why I was no longe...

Hi,I am having issues with sequential hunt group and night service call forward.  Below is my setupDuring business hours call comes in on a DID over the PRI and goes to a hunt group. At night the call is suppose to go directly to AA, but does not...i...

Hi All,Was looking for suggestions from the wider community on best practices to disable DHCP on the UC-540W so that it can integrate into an existing network, however the following criteria's need to be meet:Does not breach SBS guide lines and will ...

David Trad by VIP Alumni
  • 1219 Views
  • 2 replies
  • 0 Helpful votes