10-27-2012 01:27 AM - edited 03-21-2019 06:30 AM
Good morning.
I have installed UC320W and Mediatrix 4402. I followed the guide for Mediatrix.
I am able to make call with analog line , but i am not able to make or receive call with BRI ISDN.
It possibile to use POINT TO POINT or i MUST user POINT TO MULTIPOINT?
Thanks
10-27-2012 04:41 AM
In the deploymnet guide for mediatrix 4400 i have read the must to be set to POINT TO POINT,
but my ISDN provider is set to POINT TO POINT:
Can it works?
Thanks for a replay
10-29-2012 12:19 PM
Hello Fabrizio,
I like to do a Webex with you tomorrow morning.
can you please call the support line under 800 928 322 and ask for me?
Do you know the software version of the Mediatrix?
Regards,
Friedrich
10-29-2012 12:36 PM
Hello Friedrich, Di you speak italian?
I have called 800928322 this morning.
I have to send log from UC320W and Mediatrix to a tecnician that have answered to me.
If you want i can call you tomorrow morning, but i don't speak english very well.
However,
i have try to set to POINT TO MULTIPOINT.
I am able to receive call but when i try to make a call from ipphone i receive the messagge "INTERNAL SERVER ERROR",
or SERVICE NOT DISPONIBLE (Servizio non disponibile).
When i receive call from ISDN number it works, but sometimes no ipphone ring.
I think that is a problem in ISDN configuration of MEDIATRIX, such as MAXIMUM CHANNEL or
other configuration.
Have you understand?
10-29-2012 01:05 PM
Hello Friedrich,
this is screenshot fo Mediatrix Firmware
System Description: | Mediatrix 4402 | |
Firmware: | Dgw 2.0.12.230 | |
Profile: | 44XX-MX-D2000-78 | |
MAC Address: | 0090f8071b69 | |
Serial Number: | 002210001S321110310 | |
System Uptime (D:HH:MM:SS): | 0:00:03:02 | |
System Time (DD/MM/YYYY HH:MM:SS): | 31/12/1999 19:02:44 |
10-29-2012 01:07 PM
this the route setting
Status | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
and this the ISDN setting
10-29-2012 10:12 PM
Hello Fabrizio,
please call the support line after 9 am your local time. Don;t worry about the level of English, I can allways get someone to translate.
Speak to you later,
Friedrich
10-30-2012 01:45 PM
Hi have try ti set "link establishment" from "on demand" to "permament".
it seems that I am able to make outbound call
I'll try to make and receive call.
I'll be call you tomorrow.
Bye
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide