Voice Systems and Accessories - Small Business

Hello All,At a customer site we are installing a uc560. Everything works fine except 1 thing.The ISP who is offering us the phone numbers can only offer us 8 digit's instead of 9 digits. The number of a single isdn line is working fine as shown in th...

Hello,I have two 504G phones behind NAT gateway to a service provider. One of the phone works for incoming/outgoing. Second phone works for outgoing but not incoming ...Are there set of instructions avaiable for behind NAT scenarios ? I have used the...

Hi, I have installed SPA400 + SPA9000 + SPA501G but I have this issues:- The IP Phone SPA501G is not discovered by the wizard (I have checked the option 66 in the DHCP and more, but every thing is fine), then I had to do the configuration manually. I...

Hello all,I'm having an issue with our UC560.  Whenever someone calls in to an extension and gets sent to voicemail, they are unable to get back to an operator or auto attendant.  We thought that hitting 0 on the phone would do that, but when I try t...

We have a customer who has had a phone (the main answering position) that freezes regularily and has odd BLF issues.I made a post about the BLF issue in another thread about other people with the same problem: https://supportforums.cisco.com/message/...

I have an issue I am trying to track down the cause.  The hardware was installed as recently as two weeks ago.  Over the last few days the inbound calls to the system and outbound calls from the system stops working all of a sudden.  The unit shows f...

Hi,Is it possible to restrict which extensions can access the corporative phone directory? The final purpose is to hide this directory to some extensions and allow others. Another option could be remove the softkey from the not allowed phones.Any ide...

I wanted to try out Jabber so I decided to upgrade the IOS/CME only fromuc500-advipservicesk9-mz.151-2.T4 (UC520 8.2)touc500-advipservicesk9-mz.151-4.M4b (UC520 8.6)Ever since the upgrade, I'm having the following problems -1. MWI not working2. Canno...

So what is the official stance of CCA 3.2.1 configured UC540's and Shared Lines being able to ring numerous phones?  I've read several older posts conflicting on whether or not CCA would support Shared lines being able to have multiple extensions ans...

How can new phone firmware be installed on BE3K phones?  I'd like to upgrade 6945's to 9.3(1) to implement new jitter buffer operation.Thx, Jim

Greetings everyone...I need to know if the UC560 is compatible with UCCX 9.0.... It seems like UCCX 9.0 works with CME, so I think it should work... I need to be totally sure before buying it, so I would please appreciate if someone know this or has ...

So here is my problem, I have a UC320W behind an SA500 (or 520, not exactly certain). However, I am not using the WAN port to connect the UC320 so it is not updating the NTP to the correct time (Jan 2000 is its current time). Other than using the WAN...

                  So I have setup the UC320 with 4 FXO trunk lines and deployed 12 504G phones. I assumed since they are 4 line phones that they would be able to see all 4 trunk lines at the same time.Upon getting everything configured I have discove...

      I tried to fix the time on 7975 ip phone but I could not do it. What I did is on the CCA adjust the time and it changed on two other ip phones(SPA525G and SPA504G) but did not change on the 7975 and 7942 ip phone. Also on the UC540: in the tele...