cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
589
Views
0
Helpful
1
Replies

UC520 - Auto Attendant not responding

arenetsol
Beginner
Beginner

I have a question, in the AA, suddenly when you call in to the company, we are unable to select the call tree in the AA.  Like 1 or 2 and so on.  This is inbound.  I have seen this before years ago.  I forgot the fix for this. It was working before all the new upates on the old AA.

1 Reply 1

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

It may be the dial-peer lacking dtmf-relay setting.

However, if you want a replay withing the realm of  CCA, please move this thread to "small business voice - UC500" using the control panel on the right.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers