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UC520 - Auto Attendant not responding

arenetsol
Level 1
Level 1

I have a question, in the AA, suddenly when you call in to the company, we are unable to select the call tree in the AA.  Like 1 or 2 and so on.  This is inbound.  I have seen this before years ago.  I forgot the fix for this. It was working before all the new upates on the old AA.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

It may be the dial-peer lacking dtmf-relay setting.

However, if you want a replay withing the realm of  CCA, please move this thread to "small business voice - UC500" using the control panel on the right.