UC540 ::How to add area code to locally dialed numbers?

[mmunegowda]

Hello ,

We have UC540 & UC560 running 8.2 OS and the CCA ver is 3.1.1.

local area code:-- 01XXX (5digits long)

local phone numbers:- 6XXXXX (6 digits long)

Just now all our users have to dial the full local area code + phone number to make a local landline call.This has been a pain as our users make a lot of local calls and in the past  they could place a local call just by dialing thye 6 digit phone number.

Is there any way we can use CCA to add the local area code when a 6 digit local number is dialled?.

any help much appreciated.

Many Thanks

[MMstre]

I personally find using CCA to be a pain, i have encountered too many problem with it.  But your would need to create a voice translation rule that would match any 6 digit pattern, beginning with '6' and prefix it with the area code 01XXX

voice translation-rule 1

rule 1 /^6\(.....\)/ /01###6\1/   <-### is the prefix

voice translation-profile PrefixOutgoing

translate called 1

dial-peer voice 100 voice/pots <- this is the outbound dia-peer

translation-profile outgoing PrefixOutgoing

destination-pattern 6.....

[David Trad]

Hi There,

If you are using CCA 3.1.1 this is very very simple to do

Log into CCA 3.1.1 and click on the "Configure" Tab and then the "Telephony" option and then "Call-Back Rules" and fill in this section, you may need to enter in different forms of combinations to ensure that the right translation rule is going to be used based on different carriers sending through different number lengths.

You may need to play around with it untill you get the right option, but this will do it for you

Cheers,

David.

[mmunegowda]

Michael,

thanks for the reply.I am not that exposed to CLI and could completely understand your answer.Can you explain it in bit detail please?.

David,

Correct me if i am wrong.I thought call back rules was mainly to fix the incoming missed calls.??!!??.Are you saying if I can have a call back rule like below:-----

calling number length match = 6 and prefix to add  80XXXX

Then everytime if a user dials a 6digit numbers ,the UC will add the area code prefix????

[David Trad]

Hi madhu,

You are right that is what the call-back rules are meant for and it looks as though I misread what you wrote... sorry about that

You can do what you are wanting via dial-peers or translation-rules, however both of them would require CLI configuration and thus you should be logging a case with support on this so you can get them to do it and make sure that it is CCA compliant, unless you are UC-Express certified.

Unless of course someone knows how to do this via CCA which I am not aware of

Cheers,

David.