UC540 Phones not pulling down DNs

[Scott Hanson]

Hello all,

I have a UC540 where the phones are registering but not pulling doown the config it seems.  They are showing the UC as the TFTP server.  ANy idea where to start?

All replies rated!                  

[Alexander Maroukian]

Hello Scott,

First check if there are ephones confiured with the proper mac address and buttons on them.

If they are in place restart the UC.

HTH,

Alex

[David Trad]

Hi Scott,

Further to what Alex has requested, can you please provide us a "debug tftp event"?

I would love to see where it is failing to see if we can resolve this quickly.

Cheers,


David Trad.


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[Scott Hanson]

Thanks guys.  It got heated here so I ended up wiping the config and doing it from scratch using CCA.  Problem solved.