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UC540 Unknown caller id

Mohd SaberUddin
Level 1
Level 1

Hi All,

i am facing strange problem, only one time caller id appears and  next time it always shows UNKNOWN Number ??

I try with a normal phone and the telco is  sending the caller information.

i am using UC540:

"flash:uc500-advipservicesk9-mz.151-4.M5"

voice-port 0/1/0

supervisory disconnect dualtone mid-call

cptone BE

timeouts interdigit 2

timeouts call-disconnect 3

timeouts ringing 20

timeouts wait-release 3

connection plar opx 123

impedance complex2

caller-id enable

caller-id alerting line-reversal

caller-id alerting dsp-pre-allocate

000636: Jul 22 13:26:24.415: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing

000637: Jul 22 13:26:24.415: htsp_timer - 125 msec

000638: Jul 22 13:26:24.543: htsp_process_event: [0/1/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer

000639: Jul 22 13:26:24.543: htsp_timer - 10000 msec

000640: Jul 22 13:26:25.543: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]

000641: Jul 22 13:26:25.543: fxols_ringing_not

000642: Jul 22 13:26:25.543: htsp_timer_stop

000643: Jul 22 13:26:25.543: htsp_timer_stop3

000644: Jul 22 13:26:25.543: [0/1/0] htsp_stop_caller_id_rx. message length 0htsp_setup_ind

000645: Jul 22 13:26:25.543: [0/1/0] get_fxo_caller_id:Caller ID receive failed.  parseCallerIDString:no data.

000646: Jul 22 13:26:25.543: [0/1/0] get_local_station_id calling num= calling name= calling time=07/22 16:26  orig called=

000647: Jul 22 13:26:25.547: [0/1/0] htsp_dsm_close_done

000648: Jul 22 13:26:25.547: htsp_process_event: [0/1/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]

000649: Jul 22 13:26:25.547: fxols_wait_setup_ack:

000650: Jul 22 13:26:25.547: htsp_timer - 6000 msec

000651: Jul 22 13:26:25.555: htsp_timer_stop3

000652: Jul 22 13:26:25.555: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req

000653: Jul 22 13:26:25.559: htsp_process_event: [50/0/123.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup

000654: Jul 22 13:26:25.559: htsp_ephone_start_caller_id_tx calling num= calling name = called num=123 orig called num=

000655: Jul 22 13:26:25.559: [50/0/123.1] set signal state = 0x0 timestamp = 0

000656: Jul 22 13:26:25.559: efxs_onhook_setup: local target is available

htsp_alerthtsp_alert_notify

000657: Jul 22 13:26:25.567: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert

000658: Jul 22 13:26:29.435: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring

000659: Jul 22 13:26:29.435: htsp_timer_stop

000660: Jul 22 13:26:30.543: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear

000661: Jul 22 13:26:30.543: htsp_timer_stop2

000662: Jul 22 13:26:30.543: htsp_timer - 6000 msec

000663: Jul 22 13:26:34.435: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring

000664: Jul 22 13:26:34.435: htsp_timer_stop

000665: Jul 22 13:26:35.543: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear

000666: Jul 22 13:26:35.543: htsp_timer_stop2

000667: Jul 22 13:26:35.543: htsp_timer - 6000 msec

000668: Jul 22 13:26:39.435: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring

000669: Jul 22 13:26:39.435: htsp_timer_stop

000670: Jul 22 13:26:40.543: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear

000671: Jul 22 13:26:40.543: htsp_timer_stop2

000672: Jul 22 13:26:40.543: htsp_timer - 6000 msec

000673: Jul 22 13:26:45.567: htsp_timer_stop3

000674: Jul 22 13:26:45.571: htsp_process_event: [50/0/123.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release

000675: Jul 22 13:26:45.571: [50/0/123.1] set signal state = 0x4 timestamp = 0

000676: Jul 22 13:26:45.683: htsp_call_bridged invoked

000677: Jul 22 13:26:45.687: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect

000678: Jul 22 13:26:45.687: [0/1/0] set signal state = 0xC timestamp = 0

000679: Jul 22 13:26:45.687: htsp_timer_stop

000680: Jul 22 13:26:45.691: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice

000681: Jul 22 13:27:17.955: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_DSP_SUP_DISCONNECT]fxols_conn_sup_disc

000682: Jul 22 13:27:17.955: htsp_timer2 - 3000 msec

000683: Jul 22 13:27:20.955: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_EVENT_TIMER2]fxols_disc_confirm

000684: Jul 22 13:27:20.955: htsp_timer_stop

000685: Jul 22 13:27:20.955: htsp_timer_stop2

000686: Jul 22 13:27:20.955: htsp_timer_stop3

000687: Jul 22 13:27:20.955: htsp_timer_stop3

000688: Jul 22 13:27:20.987: htsp_process_event: [0/1/0, FXOLS_REMOTE_RELEASE, E_HTSP_RELEASE_REQ]fxols_offhook_release

000689: Jul 22 13:27:20.987: htsp_timer_stop

000690: Jul 22 13:27:20.987: htsp_timer_stop2

000691: Jul 22 13:27:20.987: htsp_timer_stop3

000692: Jul 22 13:27:20.987: [0/1/0] set signal state = 0x4 timestamp = 0

000693: Jul 22 13:27:20.987: htsp_timer - 2000 msec

000694: Jul 22 13:27:21.775: htsp_timer_stop3 htsp_setup_req

000695: Jul 22 13:27:21.775: htsp_process_event: [50/0/300.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup

000696: Jul 22 13:27:21.775: htsp_ephone_start_caller_id_tx calling num=297 calling name = called num=A800123 orig called num=

000697: Jul 22 13:27:21.779: [50/0/300.1] set signal state = 0x0 timestamp = 0

000698: Jul 22 13:27:21.779: efxs_onhook_setup: local target is available

htsp_alerthtsp_call_feature:feature 25

htsp_call_feature: caller id enable 0x3 call_connected 0

000699: Jul 22 13:27:21.787: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_CALLERID_WAITING]

000700: Jul 22 13:27:21.787: efxs_callerid_update

000701: Jul 22 13:27:21.787: efxs_callerid_update process caller_id_string

000702: Jul 22 13:27:21.787: efxs_callerid_update process caller_id_string OK

000703: Jul 22 13:27:21.787: efxs_callerid_update number= [297] name= []

000704: Jul 22 13:27:22.987: htsp_process_event: [0/1/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout

000705: Jul 22 13:27:22.987: fxols_dsp_prealloc_clid_wait. Line reversal alerting DSP preallocation done

000706: Jul 22 13:27:22.987: [0/1/0] htsp_start_caller_id_rx:ETSI_DTMF

000707: Jul 22 13:27:22.987: htsp_start_caller_id_rx create dsp_stream_manager

000708: Jul 22 13:27:22.987: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0100]

000709: Jul 22 13:27:22.987: [0/1/0] htsp_dsm_create_success  returns 1

000710: Jul 22 13:27:26.767: htsp_timer_stop3

000711: Jul 22 13:27:26.771: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release

000712: Jul 22 13:27:26.771: [50/0/300.1] set signal state = 0x4 timestamp = 0

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