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uc540 VM and AA config issue

Derek Cameron
Level 1
Level 1

Hi,

I have recently purchased a UC540w (from Ebay) and set it to work all is working great but still have two minor niggles.  The 540 came with previous companies config in place - I have since wiped the config upgraded the software pack etc deleted Vlan.dat the full 9 yards so I was expecting a clear fresh install, however when I am in CCA-Telephony-Users/Extensions-Voicemail it shows up all of the previous companies details???????? Where is it saving this info and how can I delete them leaving only my new details.

Second snag is with AA, I have recorded my initial gretting and set up the option press 1 blah blah blah but when I call in message is not played only that annoying 3 bar tune which repeats 3 times then ends call.

any help would be great.  Thanks in advance.

Derek           

       

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