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Using both SPA500DS and SPA500S with a SPA525G2

Ryan Green
Level 1
Level 1

I've got a SPA525G2 (SW v7.5.5 / HW v2.1.1) which I'm trying to use a SPA500DS AND a SPA500S at the same time.  Does anyone know if this is supported?

If the S is the first device, it works fine but the DS is blank, except for the line seperators and the Page Numbers.  These change if you try and switch between.  If the DS is the first device, the display has the correct information, but the backlight won't light up and the S is dead.

If it helps to know - we're running them through Asterisk and are TFTP'ing XML config to them.

The phone's web interface shows for the 2nd device:

Unit Enable: No

Unit Online: No

 

Anyone have any ideas on this?

2 Replies 2

Ashley Griffin
Level 1
Level 1

When i did research on this (i use the UC320w which only supports the SPA500S), i seem to remember you can use 2 but they need to be the same ones.... (at least with the SPA500S).

It makes some sense, but is a shame!