06-27-2011 08:58 AM - edited 03-21-2019 04:16 AM
Anyone have or know where I can get the system requirements or email systems supported for the voicemail to email intergration?
I was wondering what email systems this works with. for example verisons of exchange.
I heard that you can't use a gmail account to at least forward voice messages to your inbox. Is this true as well if so all POP or public email systems are out of the question (at least forward a message)?
06-27-2011 03:10 PM
Hi There,
The CUE module uses two methods of sending out notifications:
SMTP is usually the most popular as you can do some funky stuff with sending voicemail to multiple inboxes, and also sending it to mobile devices if the mobile device is not good at supporting IMAP (Windows Mobile 7 comes to mind).
In an office environment IMAP is generally the flavor that is used.
You can use CCA to set the SMTP server and try out Gmail, just make sure you have this ability setup at the Gmail end and you setup a VM specific e-mail account so it is using an authorized account to send the e-mail.
Hope this helps.
Cheers,
David.
06-27-2011 03:11 PM
It's basically setup to work via IMAP interally with CUE's private IP Address (10.1.10.1) So, clients inside the local network can setup their email client to pull voicemail from the UC500 via IMAP.
Here's a link to a lab explaining how to configure this:
https://supportforums.cisco.com/docs/DOC-9785
More labs can be found here:
https://supportforums.cisco.com/docs/DOC-9836
It's a bit out of date in some sections but primarily the same. It's fairly strait forward; just enable IMAP integration in CCA, and configure your email client accordingly.
06-27-2011 03:33 PM
Regarding Voicemail to Gmail:
This can be done with an SSL relay service running on your computer. I'm sure there are several out there, but I'll use a free one called 'Stunnel' for this example. Once in place, configure 'Integrated Messaging' via IMAP to your Outlook client, (as supported) but with the outgoing mail server pointed to your local loop-back of 127.0.0.1. Stunnel then relay's messages to Gmail via Google's recommended ports and settings as seen in my stunnel config below:
Stunnel Config: (http://www.stunnel.org/)
cert = stunnel.pemsocket = l:TCP_NODELAY=1socket = r:TCP_NODELAY=1client = yes[pop3s]accept = 110connect = pop.gmail.com:995[imaps]accept = 143connect = imap.gmail.com:993[ssmtp]accept = 25connect = smtp.gmail.com:465
Outlook Mail Settings:
No CLI or CUE configurations necessary.
06-29-2011 09:35 AM
Thank you! I will give it a shot.
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