Voicemail to Email Notification for General Mailbox

[Help Desk]

I have a UC 540 running 8.1 and the users were requesting voicemail to email notification for a General Delivery Mailbox.  The users are a part of the Blast Group which has the GVM, but inside of voicemail notification in UC and CUE, there is no option for notification for GVM.

Am I missing something or is this not possible?

Thank you

[Darren DeCroock]

Email notification is not an option on a GDM.  My suggestion would be to create a "floating" extension (200 or any other availble extension) with a voicemail box, and instead of sending the Blast group to voicemail, direct them to 6200.  (Leading 6 is option for direct transfer to voicemail.)  Then you should be able to configure email notification for that user/floating extension.   (This is all theory in my head right now, have not actually tried this.)

Thank you,

Darren