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Beginner

SPA525G reboot

We currently deploy Cisco IP Phone 7961 Series phones to all our employees, but there was a need for a bluetooth phone. So we bought a Cisco IP Phone SPA525G and it worked great for about an hour than it rebooted then kept randomly rebooting every 20 - 120+ minutes. We could not find a resolution to this problem so we bought another one. Same problem.

 

How do we s rebooting randomly?

 

Thanks,

 

William

3 REPLIES 3
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Advocate

Periodic re-provisioning may trigger it, for example. Or internal system abend because of leaked (and exhausted resources). Turn on syslog&debug on SPA525G and catch them. The may help you to analyze the issue.

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We do have this problem too.
There is no reboot when we have only voice vlan on port and no access vlan.
Can i enable debug&syslog in phone menu? Or only in web page?
 

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Via web UI or via provisioning (configuration) file only - as far as I know.