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Beginner

UC320 - MEDIATRIX - ISDN ITALY

Good morning.

I have installed UC320W and Mediatrix 4402. I followed the guide for Mediatrix.

I am able to make call with analog line , but i am not able to make or receive call with BRI ISDN.

It possibile to use POINT TO POINT or i MUST user POINT TO MULTIPOINT?

Thanks

Everyone's tags (5)
7 REPLIES 7
Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

In the deploymnet guide for mediatrix 4400 i have read the must to be set to POINT TO POINT,

but my ISDN provider is set to POINT TO POINT:

Can it works?

Thanks for a replay

Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

Hello Fabrizio,

I like to do a Webex with you tomorrow morning.

can you please call the support line under 800 928 322  and ask for me?

Do you know the software version of the Mediatrix?

Regards,

Friedrich

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Beginner

UC320 - MEDIATRIX - ISDN ITALY

Hello Friedrich, Di you speak italian?

I have called 800928322 this morning.

I have to send log from UC320W and Mediatrix to a tecnician that have answered to me.

If you want i can call you tomorrow morning, but i don't speak english very well.

However,

i have try to set to POINT TO MULTIPOINT.

I am able to receive call but when i try to make a call from ipphone i receive the messagge "INTERNAL SERVER ERROR",

or SERVICE NOT DISPONIBLE (Servizio non disponibile).

When i receive call from ISDN number it works, but sometimes no ipphone ring.

I think that is a problem in ISDN configuration of MEDIATRIX, such as MAXIMUM CHANNEL or

other configuration.

Have you understand?

Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

Hello Friedrich,

this is screenshot fo Mediatrix Firmware

System Description:Mediatrix 4402
Firmware:Dgw 2.0.12.230
Profile:44XX-MX-D2000-78
MAC Address:0090f8071b69
Serial Number:002210001S321110310
System Uptime (D:HH:MM:SS):0:00:03:02
System Time (DD/MM/YYYY HH:MM:SS):31/12/1999 19:02:44
Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

this the route setting

Status
Config Modified:no
Route
TypeSourcesProperties CriteriaExpression CriteriaMappingsSignaling
Properties
Destination
Usersip-defaultNonehunt-test
Userisdn-Bri1, isdn-Bri2Nonesip-default
Signaling Properties
NameEarly
Connect
Early
Disconnect
Destination
Host
Allow 180
with SDP
Allow 183
without SDP
PrivacySIP Headers
Translations
Call Properties
Translations

SIP Headers Translations
IndexNameSIP HeaderBuilt FromFix Value

Call Properties Translations
IndexNameCall PropertyBuilt FromFix Value

Hunt
NameDestinationsSelection AlgorithmTimeout (seconds)Causes
testisdn-Bri1, isdn-Bri2Sequential031, 34, 38, 41, 42, 43, 44, 47

Available Interface (ISDN/R2/POTS endpoints and SIP Gateways)
Name
sip-default
isdn-Bri1
isdn-Bri2

and this the ISDN setting

Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

Hello Fabrizio,

please call the support line after 9 am your local time. Don;t worry about the level of English, I can allways get someone to translate.

Speak to you later,

Friedrich

Highlighted
Beginner

UC320 - MEDIATRIX - ISDN ITALY

Hi have try ti set "link establishment"  from "on demand" to "permament".

it seems that I am able to make outbound call

I'll try to make and receive call.

I'll be call you tomorrow.

Bye