Showing results for 
Search instead for 
Did you mean: 

UC560 and SPA504 - functionality problems

Jaromir Holy

Cisco SPA 500 IP Phones do not allow a transfer of calls coming from PSTN to another internal destination. Phones are registered to SPA 560 using SPCP protocol. Scenario: Incoming call from PSTN to DN 1000, transfered to 1001. When the transfer button on DN 1000 is pressed for the second time, the call is dropped. Transfer system full consult. MTP and transcoder available, however not used during this session at all. Connectivity to the PSTN is through SIP trunk with g711alow only.

The second problem: Czech localization on these phones is completely useless, since it displayes Czech special characters in wrong charset, resulting in total nonsence. Czech char set should be UTF-8. The customer demands right czech characters, as promissed by Cisco, optherwise, they are not going to accept the project at all.

1 Reply 1

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Issue 1, would need to see SIP traces, etc.

Issue 2, Cisco is know to do bad localization, if they do it at all. You can contact them but I would not expect a real resolution.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers