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64bit vpn client issue /error :reason -442:failed to enable virtual adapter.

madhusudhan s
Level 1
Level 1

Hi All of you ,

I m using vpn client for windows64bit  -  file name - vpnclient-winx64-msi-5.0.07.0290-k9.exe and installing it on windows 2003 server .

But while connecting via vpn client to f/w , Virtual Adapter is taking the ip address but not connecting .getting error message on screen -

reason -442:failed to enable virtual adapter.

Is it possible some configuration or image issue from ASA as its first time we are trying to use 64bit OS , vpn client for 32bit OS working fine .

Below are the logs from vpn clinet when i tried to connect to ASA5520 . Version 7.0(8) -


Cisco Systems VPN Client Version 5.0.07.0290
Copyright (C) 1998-2010 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.2.3790 Service Pack 2
Config file directory: C:\Program Files (x86)\Cisco Systems\VPN Client\

1      15:38:03.921  01/27/11  Sev=Info/4 CM/0x63100002

Begin connection process


2      15:38:03.937  01/27/11  Sev=Info/4 CM/0x63100004

Establish secure connection


3      15:38:03.937  01/27/11  Sev=Info/4 CM/0x63100024

Attempt connection with server "203.199.30.190"


4      15:38:04.125  01/27/11  Sev=Info/4 CM/0x6310000E

Established Phase 1 SA.  1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system


5      15:38:04.140  01/27/11  Sev=Info/4 CM/0x63100015

Launch xAuth application


6      15:38:09.515  01/27/11  Sev=Info/4 CM/0x63100017

xAuth application returned


7      15:38:09.515  01/27/11  Sev=Info/4 CM/0x6310000E

Established Phase 1 SA.  1 Crypto Active IKE SA, 1 User Authenticated IKE SA in the system


8      15:38:10.562  01/27/11  Sev=Info/4 CM/0x63100019

Mode Config data received


9      15:38:10.781  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to enable the 64-bit VA after timeout


10     15:38:10.781  01/27/11  Sev=Warning/3 CVPND/0xE3400029

The Client failed to enable the Virtual Adapter on 64-bit Windows


11     15:38:10.781  01/27/11  Sev=Warning/2 CM/0xE310000A

The virtual adapter failed to enable


12     15:38:10.781  01/27/11  Sev=Info/6 CM/0x6310003A

Unable to restore route changes from file.


13     15:38:10.781  01/27/11  Sev=Info/6 CM/0x63100037

The routing table was returned to original state prior to Virtual Adapter


14     15:38:10.859  01/27/11  Sev=Info/4 CM/0x63100035

The Virtual Adapter was disabled


15     15:38:10.859  01/27/11  Sev=Warning/2 IKE/0xE300009B

Failed to active IPSec SA: Unable to enable Virtual Adapter (NavigatorQM:936)


16     15:38:10.859  01/27/11  Sev=Warning/2 IKE/0xE30000A7

Unexpected SW error occurred while processing Quick Mode negotiator:(Navigator:2263)


17     15:38:11.546  01/27/11  Sev=Info/4 CM/0x63100012

Phase 1 SA deleted before first Phase 2 SA is up cause by "Unknown".  0 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system


18     15:38:11.546  01/27/11  Sev=Info/5 CM/0x63100025

Initializing CVPNDrv


19     15:38:11.578  01/27/11  Sev=Info/6 CM/0x63100046

Set tunnel established flag in registry to 0.


20     15:38:40.953  01/27/11  Sev=Info/4 CM/0x63100002

Begin connection process


21     15:38:40.953  01/27/11  Sev=Warning/2 CVPND/0xA3400019

Error binding socket: -21. (DRVIFACE:1234)


22     15:38:40.968  01/27/11  Sev=Info/4 CM/0x63100004

Establish secure connection


23     15:38:40.968  01/27/11  Sev=Info/4 CM/0x63100024

Attempt connection with server "203.199.30.190"


24     15:38:41.156  01/27/11  Sev=Info/4 CM/0x6310000E

Established Phase 1 SA.  1 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system


25     15:38:41.171  01/27/11  Sev=Info/4 CM/0x63100015

Launch xAuth application


26     15:39:08.031  01/27/11  Sev=Info/4 CM/0x63100017

xAuth application returned


27     15:39:08.046  01/27/11  Sev=Info/4 CM/0x6310000E

Established Phase 1 SA.  1 Crypto Active IKE SA, 1 User Authenticated IKE SA in the system


28     15:39:09.093  01/27/11  Sev=Info/4 CM/0x63100019

Mode Config data received


29     15:39:09.312  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to disable the 64-bit VA after timeout


30     15:39:09.312  01/27/11  Sev=Warning/3 CVPND/0xE340002A

The Client failed to disable the Virtual Adapter on 64-bit Windows


31     15:39:19.937  01/27/11  Sev=Warning/3 CVPND/0xA340000D

The virtual adapter was not recognized by the operating system.


32     15:39:19.937  01/27/11  Sev=Warning/2 CM/0xE310000A

The virtual adapter failed to enable


33     15:39:19.937  01/27/11  Sev=Info/6 CM/0x6310003A

Unable to restore route changes from file.


34     15:39:19.937  01/27/11  Sev=Info/6 CM/0x63100037

The routing table was returned to original state prior to Virtual Adapter


35     15:39:20.109  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to disable the 64-bit VA after timeout


36     15:39:20.109  01/27/11  Sev=Warning/3 CVPND/0xE340002A

The Client failed to disable the Virtual Adapter on 64-bit Windows


37     15:39:20.281  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to disable the 64-bit VA after timeout


38     15:39:20.281  01/27/11  Sev=Warning/3 CVPND/0xE340002A

The Client failed to disable the Virtual Adapter on 64-bit Windows


39     15:39:20.578  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to disable the 64-bit VA after timeout


40     15:39:20.578  01/27/11  Sev=Warning/3 CVPND/0xE340002A

The Client failed to disable the Virtual Adapter on 64-bit Windows


41     15:39:20.953  01/27/11  Sev=Warning/2 CVPND/0xE340002C

Unable to disable the 64-bit VA after timeout


42     15:39:20.953  01/27/11  Sev=Warning/3 CVPND/0xE340002A

The Client failed to disable the Virtual Adapter on 64-bit Windows


43     15:39:21.437  01/27/11  Sev=Info/4 CM/0x63100035

The Virtual Adapter was disabled


44     15:39:21.437  01/27/11  Sev=Warning/2 IKE/0xE300009B

Failed to active IPSec SA: Unable to enable Virtual Adapter (NavigatorQM:936)


45     15:39:21.437  01/27/11  Sev=Warning/2 IKE/0xE30000A7

Unexpected SW error occurred while processing Quick Mode negotiator:(Navigator:2263)


46     15:39:22.046  01/27/11  Sev=Info/4 CM/0x63100012

Phase 1 SA deleted before first Phase 2 SA is up cause by "Unknown".  0 Crypto Active IKE SA, 0 User Authenticated IKE SA in the system


47     15:39:22.046  01/27/11  Sev=Info/5 CM/0x63100025

Initializing CVPNDrv


48     15:39:22.062  01/27/11  Sev=Info/6 CM/0x63100046

Set tunnel established flag in registry to 0.


------------

release notes for vpn client 64bit  -

http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client5007/release/notes/vpnclient5007.html#wp63537

3 Replies 3

andamani
Cisco Employee
Cisco Employee

Hi,

Please post the exact OS of windows 64bit machine ?

Regards,

Anisha

Hi Anisha ,

Exact version of OS is "Microsoft Windows Server 2003 x64"  .

I need supported cisco vpn client for this OS .

=========

Thanx 4 reply .

Raj

Did you ever find a suitable VPN client for Server 2003 x64? I'm having the same error right now using the 64 bit version (

vpnclient-winx64-msi-5.0.07.0290-k9).

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