AnyConnect 4 installation: "There is a problem with this Windows Installer package.. "

[AndreaQuerci]

i can't install AnyConnect 4.2.06014 on windows xp. i have an error during the installation  (see attached png file). how can i fix this problem?

error message:

"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." 

[JP Miranda Z]

Hi AndreaQuerci,

Unfortunately AnyConnect 4.2 is not supported on XP.

AnyConnect 4.2 Supported Operating Systems

Cisco AnyConnect Secure Mobility Client, Release 4.2 supports the following operating systems for its contained modules:

Supported Operating Systems	VPN Client	Network Access Manager	Cloud Web Security	ASA Posture	ISE Posture	DART	Customer Experience Feedback
Windows 7, 8, 8.1, & 10 x86(32-bit) and x64(64-bit)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Mac OS X 10.9, 10.10, 10.11, and 10.121	Yes	No	Yes	Yes	Yes	Yes	Yes
Linux Red Hat 6, 7 & Ubuntu 12.04 (LTS), and 14.04 (LTS) (64-bit only)	Yes	No	No	Yes	No	Yes	Yes

¹ AnyConnect 4.3.3086 and 4.2.6014 are the minimum required releases for Mac OS X 10.12 support.

http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect42/release/notes/b_Release_Notes_AnyConnect_4_2.html#ID-1454-00000278

Hope this info helps!!

Rate if helps you!! 

-JP-