AnyConnect client can't access to ASA

[tuvhongkong]

There is one AnyConnect client can't access to ASA, when try to access to ASA, got the error messages in Event log. All other AnyConnect clients are working.

Function:connectMgr::processIfcData

file:.\ConnectMgr.cpp

Line:2067

Secure gateway(xx.xx.com) was not found in profile.

Function: CNetEnvironment::TestNetEnv

File: .\NetEnvironment.cpp

Line: 190

Invoked Function: CNetEnvironment::testNetwork

Return  Code: -28901363 (0xFE47000D)

Description:  NETENVIRONMENT_ERROR_PROBE_INCOMPLETE:Network Probe could not contact target

Any ideas?

Thanks.

[Tarik Admani]

Are you using SBL on this client? Also is this a new machine and is connecting inside your network?

Thanks.

Tarik Admani
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