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AnyConnect - Problems with Installer Package

Dear community,

 

i am out of the ideas. I have a problem with installer package on my laptop. I try to install Cisco AnyConnect Client on other company laptops and everything is ok. 

Everytime i try to install package, instalation stops just before the end of instalation and then it took 5 minutes before the program sends error: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected."

Fault_2.PNG

Can anyone help me with this problem ?

 

Thank you

3 Replies 3

stsargen
Cisco Employee
Cisco Employee

Please look in your setupapi.dev.log located in the C:\Windows\INF for this error message.

"Error 1460: The operation returned because the timeout period expired"

and

"Timed out waiting for device post-install to complete"

If you see this message refer to CSCvb59209. 

Hello,

 

i try the solution, but i still have a problem with installer package. 

truckeesass
Level 1
Level 1

Last week the installer did an upgrade, wiped out my old version and failed on installation.

 

In the setupapi.dev.log

 

Error searching for vpnva

The configuration registry database is corrupt.

 

How do I fix this?