Anyconnect still using old ip address

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09-24-2019 06:47 AM - edited 02-21-2020 09:45 PM
I had to change the public ip address of our VPN anyconnect destination and updated DNS. My Anyconnect client is still attempting to use the old ip address when I put the FQDN in the connection field.
I have tried to uninstall and installed a fresh anyconnect program, but still happens.
Is there any local files which would be holding the old public ip address.
I have checked the host file. FYI this is Windows 10.
Thanks
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09-24-2019 07:04 AM
There are 2 places that I am aware of to check, the local profile of the logged in user and under ProgramData.
C:\Users\USERNAME\AppData\Local\Cisco\Cisco AnyConnect Secure Mobility Client\preferences.xml
or
C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\profilename.xml
HTH
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09-24-2019 08:04 AM
This could also be cached in C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\preferences_global.xml depending on how the original connections were made to the ASA.
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09-24-2019 08:00 AM
Check your ASA for a client profile. By default it is called profile.xml. It has the address and/or FQDN of your ASA hard coded in there. Even if you delete the file from your clients (in the location @Rob Ingram mentioned) it will get rebuilt upon their next connection.
