AnyConnect using https

[syarmush60]

My network engineer did a security update on my Cisco ASA 5506

After the update, I was unable to connect to the ASA

I received this message 

Could not connect to the server. Please verify the internet connection and server address.

I added https:// in front of the address in AnyConnect  I was able to connect  until  I received a certificate block which I was unable to bypass  when  I unchecked  untrusted servers

Any ideas? Could the security cert need to be reloaded?

[Sheraz.Salim]

either you can download the cert in your computer/laptop than it will trust the cert. or unless you get the cert sort out for the ASA.

[syarmush60]

I am talking about reloading the security cert i purchased on the 5506 ASA.  I have too many users to load a security cert on each laptop

I am unsure why a security update  would force  me to put https in front of the VPN name in  AnyConnect 

I used to add the name vpn name  vpn.anyserver.com in AnyConnect and never had an issue connecting

Now I have to type https://vpn. anyserver.com for AnyConnect to connect to the VPN

When it connects I get blocked for security issue untrusted server

 I can bypass the block but it should  not be this way

[Spooster IT Services]

Hi,

There can be multiple reasons behind this issue.

1. AnyConnect/XML Profile could be a possible reason for the error you are facing. Please try deleting the XML profile and then test. XML Profile can be found at
%ProgramData%\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

2. Cisco Any-Connect Client could be another possible reason. Update the Cisco Any-Connect Client.

[Shakti Kumar]

hi syarmush60,

I understand your problem, can you provide the DART logs after a connection attempt?

You can either share it here or send it to shaktiku@cisco.com

Here is a document that explains how to collect DART logs

https://community.cisco.com/t5/security-documents/how-to-collect-the-dart-bundle-for-anyconnect/ta-p/3156025

Thanks
Shakti