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AnyConnect VPN Abruptly Stopped

James Reiner
Level 1
Level 1

At 6am this morning for no apparent reason Users were suddenly unable to connect our ASA through the AnyConnect client.

Symptoms: 

- When a user selects the VPN URL and accepts the Cert they get a "Connection Attempt has Failed" message with Unable to process the response from vpn.site.com in the bottom.

- Logs show SSL handshakes and terminations from those IPs

- A user who authenticated yesterday is still connected and active

 

I confirmed IP pools are still setup, certs are still valid as well and Radius is functional. I'm stumped.

 

Any suggestions?

1 Reply 1

johnd2310
Level 8
Level 8

Hi,

Have there been any changes to the clients like windows update? 

 

 

Thanks

John

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