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Anyconnect VPN - Some remote users unable to print (but can ping)

KiloBravo
Level 1
Level 1

Hi,

 

As above really, 1 or 2 users are unable to print to their home printer. Had issues like this before and it was to do with the split tunnelling which was pretty quick to fix. This one however is a little different as the user *can* ping and browse to the printer absolutely fine, they just cant print to the printer. it throws up an error. 

 

to make it more odd, there is a secondary VPN that has an identical config as the primary (other than IP addresses etc), when the users connects to that it's fine. I've compared the config and the xml profiles, but no difference other than what you'd expect.

 

I'm a little stumped here. Would usually just say it's got to be a client issue however it works fine with the other VPN. 

 

Any thoughts?

1 Reply 1

KiloBravo
Level 1
Level 1

anybody?