anyconnect

[smsdpk]

We are trying to install a new identity certificate on our shared VPN concentrators; however, we are unable to import it to the ASA.

Get the following when trying to import the file:
error: import pkcs12 operation failed.

Model = ASA5525
Software Version = 9.12(4)26
Serial = FCH21367NWP

[Pavan Gundu]

Please apply debug crypto ca 14 and then try to import the PKCS12 file. 
Do you see anything out of place in the logs?

[smsdpk]

Thanks for your reply. 

Can you please help me with the step-by-step process to renew the certificate from ASDM. Actually this 1st time. I'm doing this.  

[Pavan Gundu]

Follow Steps from 1 to 7 in the below article to install PKCS12.

https://www.cisco.com/c/en/us/support/docs/security-vpn/public-key-infrastructure-pki/200339-Configure-ASA-SSL-Digital-Certificate-I.html#toc-hId--517803494

If you are having issues with importing, please share the debug logs I requested earlier