AS5350 dial in Call Accounting

[jrhofman]

We will be installing a 5350 for dial in access and would like to implement a charge back to the end users for time dialed in.

What would be the best way to implement this. We currently have Cisco ACS server and Cisco Works in place. Will either of these provide that service?

What about call tracker as an option. We'll do whaever is easiest to Implement.

[Richard Burts]

I installed several 5350s at a customer site to support dial in access. We have been very pleased with them.

I remember looking at call tracker and finding it quite verbose. I do not remember if it calculated call duration in its output. But I am pretty sure that if it does that you will have to write something to parse the output and extract the connect time.

At this customer site we use the aaa accounting feature on the Dial Access servers. It sends a record to the ACS server when a session starts and a record is generated when the session stops. And included in the stop record is the length of the session. You would have to write something to look through these records and extract the information that you need. But the info should be there.

HTH

Rick

[jrhofman]

Thanks for the reply Rick. Any Idea if User ID and the dialed number is in the AAA info. We will have an 800 number and a toll number. I need to be able to parse out of the records which numer is called and who called it.

Thanks again.

[Richard Burts]

James

The user ID and the called number do show up in the aaa records on the ACS server.

HTH

Rick