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ASA error message for user account using pbkdf2

erics08
Beginner
Beginner

Hello, I have a remote company that lost their AnyConnect password to get into our VPN. This hasn't been touched in years and I only have CLI access at this time. Any idea on this error message and how to get around it? I tried using a password that was 33 characters, upper, lowercase, numbers and special character and still got this error message. Any suggestions?

(config)# username remote_user_1 password password123!  pbkdf2  
ERROR: Malformed pbkdf2 hash

1 Accepted Solution

Accepted Solutions

Milos_Jovanovic
VIP Alumni
VIP Alumni

Hi @erics08,

If you want to input username/password in this format, system expects to get hashed password, usually in form $sha512$5000$some_random_characters==.

If you want to reset password and input something manually, then you need to use "username remote_user_1 password password123!", without pbkdf2 keyword.

Kind regards,

Milos

View solution in original post

3 Replies 3

marce1000
VIP
VIP

 

 - FYI : https://bst.cloudapps.cisco.com/bugsearch?pf=prdNm&kw=Malformed%20pbkdf2%20hash&bt=custV&sb=anfr

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Milos_Jovanovic
VIP Alumni
VIP Alumni

Hi @erics08,

If you want to input username/password in this format, system expects to get hashed password, usually in form $sha512$5000$some_random_characters==.

If you want to reset password and input something manually, then you need to use "username remote_user_1 password password123!", without pbkdf2 keyword.

Kind regards,

Milos

erics08
Beginner
Beginner

@Milos_Jovanovic Thank you, that worked.

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